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Notification (Subscription) Service

Time to read: 8 min.

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When you work with much data and information, you might want to be aware of the most important events. Affise provides a Notification (subscription) system, which allows you to set up notification rules for different events. You will always be informed about what is happening with affiliates and offers.

What is Notification Service?

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You need to get special permissions to be able to work with this service.

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You need to get Write permission if you want to create subscriptions. Deny permission closes access to the Notification system: you will see neither ‘Notifications’ section nor the ‘In-app’ icon: 

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You also need Read/Write permission for Advertisers editing in order to be able to add the offer when setting up the subscription for Offer status change.

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Both types of permissions work in the same way for all types of users (Administrator, Affiliate manager and Account manager).

Subscription is a rule, a trigger that makes the notification being sent. Notification is the very letter/in-app alert.

The system sends notifications with the help of SMTP-settings, which can be found here: Settings -> Email:

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By default all Affise clients have default SMTP-settings - see the screenshot above. It means all the notifications are sent from Affise servers, which potentially could lead to stopping up the email queue. We highly recommend you to insert your custom email settings to avoid it.

import.png All notifications you see in Settings -> Content -> Email templates work independently from the Notification Service: they’re unrelated. 

Notification Events

You can create a subscription for 3 types of events:

  • Offer status changing
  • Cap is reached
  • Affiliates registration

To create a subscription press ‘+’ icon:

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Where:

  • Name: name your subscription however you want.
  • Notify me when: choose the event type (the event when the notification is sent).
  • Delivery: choose the way of notification delivery. There are two options: Email and In-app. See this section to learn more about that.
  • Enabled: you can enable/disable the subscription whenever you want. It will remain in the list of subscriptions.
  • Preview Email: the text of notification that will come to email. There are special macros: {username}, {<affiliate_id>}, etc. Real data will be shown there in the real notification.

You need to fill in all the forms in each type of the subscriptions, otherwise the subscription won’t be saved.

import.png It is not possible either to use macros from one type of subscription for another type or to edit text templates.

There are limits regarding the number of subscriptions you can create:

  • 10 for ‘Offer Change’ type
  • 10 for ‘Cap is Reached’ type
  • 1 for ‘Affiliate Registration’ type

Offer status changing

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Here you can see the additional settings:

  • Offer: choose one or more offers. Once some of them change their status, you will receive the email. It is possible to add up to 20 offers.
  • Got status: choose the status of the offer. Once some offers change status for the chosen one, you will receive the email.

The notification will be sent if the offer changes status via one of the following ways:

1) In the offer settings:

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2) Via bulk offer status change in the offer list:

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Affiliate Registration

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When a new affiliate registers via sign-up form in the Partner panel, you will receive a notification.

import.png The notification is not sent if you add affiliates via API, via ‘Add’ button in the Admin panel and if you import them.

Cap Reached

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Here you can see the additional settings:

  • Offers: choose one or more offers where the needed cap rules are located.
  • With timeframe: choose all cap rules with a certain timeframe. Available values: all, day, month. 
  • When caps is over: indicate a threshold for cap rules upon reaching which the notification is sent. Available values: 70%, 80%, 90%, 100%.

import.png The subscription takes into account only the Conversions type of cap. 

If there are several cap rules with the same timeframe in the offer, then several notifications will be sent as a threshold for each of them is reached.

Notification receiving

There are two ways to deliver a notification: via Email and In-app.

Email means the user, who created a notification (subscription), will receive notifications to the Email he has in his profile here: Users -> User management -> a certain user:

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In-app means the user, who created a notification (subscription) will see it in the Admin panel:

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When a new notification comes, you’ll see a red point near the icon:

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You can click on the icon and view all in-app notifications:

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Where: 

  • Received at: when the subscription was received. Time is shown according to the general timezone (see Settings’ - ‘General’)
  • Type: the type of the event.
  • Details: the text of the notification itself.

You can click on the affiliate ID or his email as well as on the offer title. Then you’ll be redirected to a page depending on the event type:

  • Affiliate registration: edit page of the registered affiliate.
  • Offer change: ‘General’ tab of the settings of a particular offer.
  • Cap reached: ‘General’ tab of the settings of a particular offer.

Unsubscription

You can unsubscribe from the notification you receive via Email. In the very letter there is a link, which you should click on - then you’ll be redirected to the Notification Service page in Affise. There you can disabled or remove the notification you don’t want to receive anymore.

FAQ

1) Do these notifications still work?

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Yes, they aim to notify affiliates, not users unlike the Notification Service.

2) How are the Notification Service and notification templates in Settings correlated with each other?

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Two systems aren't related at all. They work independently. 

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If you still have any questions left on Notification (Subscription) Service, feel free to address them to Affise Technical Support Team via support@affise.com  as long as to contact your Dedicated Account Manager.  

Written by Lizaveta Talkachova

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